Terms & Conditions
The Terms of Service provides Team Members, Contractors, and Third Parties with usage responsibilities. It does not replace or supersede any existing Target policies and all users are required to adhere to all Target policies as applicable, including the Acceptable Use of Information Resources Policy. It is your responsibility to understand.
These terms and conditions apply to all Target Slack users as follows:
Team Members, Contractors, and Contingent Workers
Slack use is governed by the Acceptable Use of Information Resources Policy. It is your responsibility to understand and apply the Policy to your use of Slack and other Target applications. Failure to comply with the Policy may result in disciplinary action, up to and including immediate termination of employment or assignment.
Reminder: Non-exempt team members must be paid for all time worked. You must log in to myTime and record all time worked, including time spent logging in to the system, as appropriate.
Third Party (Vendor) Partners
Access to and use of Target’s information and information resources, including Slack, is governed by the terms of the contract, non-disclosure agreement (NDA), and/or Master Services Agreement (MSA) between Target and the third party. Non-compliance with these agreements may result in revocation of access and re-evaluation of existing contracts. Slack at Target is confined to business use only.
Team Member and Contractor Candidates
Access to and use of Target’s information and information resources, including Slack, is temporary and conditional during the candidate interview process. Slack at Target is confined to business use only.
Code of Conduct
Slack is for public and internal data only. You may not share Target Intellectual Property such as Business plans, Strategic initiatives, Guest data, etc.
As a member of Target’s Slack community, you are ultimately responsible and accountable for your conduct in the community at-large. The expectations around communication and messaging with other members of the community via Slack are the same as they are for communicating in-person, via email, or via other collaboration/messaging tools provided by Target.
For specific details related to expectations, please refer to Target’s Corporate Policies.
Any report of potential violations of Target’s Corporate Policies and/or Business Conduct Guide - also known as “unacceptable conduct” - will be investigated. Corrective action will be taken, up to and including termination.
Community members are encouraged to self-moderate the channels that they belong to, and to report any problems to Slack administrators or other appropriate individuals (e.g., your manager).
Requirements, Guidelines, and Etiquette
Please note that these requirements, guidelines, and etiquette rules are not meant to be an exact or exhaustive list. When in doubt, use your best judgement and Target’s Corporate Policies to guide your actions. Failure to adhere will result in deactivation of your Slack account.
Requirements
- Do not actively troll, brigade (to ‘gang up’ on someone or a group of people, regardless of purpose - humor, actual malicious intent, etc), or otherwise act in an unsavory, questionable, or offensive manner.
- Be a good neighbor and positive participant in the community. All users are required to adhere to Target’s Harassment Free Workplace Policy.
- Any report of potential violations will be investigated. If an investigation determines a violation has occurred, Target will take prompt and appropriate corrective action, up to and including termination.
- You are required to adhere to Target Security practices. See Target’s Information Security Policy for more information. You can also ask in the #slack-help or #security-help channels.
- Do not post Confidential or SHR data in Slack. This includes credentials, tokens, secrets, or other sensitive information. See the Acceptable Use of Information Resources Policy for additional information on what can/can't be posted in Slack.
- Slack is approved to handle public and internal data only. Do not use Slack to share Target Intellectual Property such as business plans, strategic initiatives, etc.
- Do not use Slack as a file-share alternative. Leverage the Where to Share guide for approved tools.
- Be a good steward of the Slack platform. Help guide others to adhere to these guidelines and let the Slack Admins, or other appropriate personnel, know if you come across something that violates these guidelines or is concerning.
General
- While a certain amount chit-chat and “watercooler” talk is reasonable, remember that the primary purpose of Slack is to facilitate your work at Target and interaction with others at Target. While Slack has gained adoption and is approved for use at Target, that approval can be rescinded if Slack is used in ways that don’t adhere to Target’s code of conduct and corporate policies.
- Use your judgement (and Target’s Corporate Policies) when considering posting content that may be off-topic, questionable, inflammatory, or objectionable.
- When in doubt, if you would not say what you’re considering posting aloud in the office, do not post it on Slack.
- Avoid using Slack to facilitate discussion of topics that are solely and entirely not work-related. If you would like to have a group discussion with Target team members for non-work-related reasons (e.g., coordinating camping trips, weekend happy hours, etc.), a different communication platform, such as Facebook Messenger, text messages, or WhatsApp, should be used instead.
Etiquette
- Be considerate of your use of the @here and @channel mentions in a channel, especially in larger channels.
- Why? @here notifies all online members in a channel, and @channel notifies every member of a channel (whether they are online or not). Liberal use of these at-mentions can cause many people to receive many notifications. Please be mindful of time zones as using mentions might cause people to be alerted off hours.
- If you’re looking to get the attention of a team for some reason (e.g., support or assistance), check to see if there is a user group at-mention that you can use instead, such as @openstack. These use of aliases vary per channel, but can help direct your requests to the right people.
- Avoid repeated use of @here and @channel mentions in quick succession.
- Why? Similar to item #1 above, this behavior will generate many notifications for a potentially large set of people. A single consolidated message will work much better.
Example of behavior to avoid:
Jonny Appleseed 11:50AM: @here having difficulties with something
Jonny Appleseed 11:50AM: @here I’m not sure what happened but things are broken
Jonny Appleseed 11:50AM: @here looks like things broke about 15 minutes ago
Jonny Appleseed 11:51AM: @here can someone please look into it, this is important
Jonny Appleseed 11:51AM: @here or does anyone know who I could contact?
Privacy
As with any computer or messaging/collaboration solution provided by Target, there is no expectation of privacy for users of Slack. See “Target’s Rights” within the "Acceptable Use of Information Resources" policy for details.
Whether a Slack channel is public or private, its contents (or history) are subject to search and review by administrators (or other Target personnel), if necessary. If you choose to access your personal Slack accounts using your corporate device(s), the contents of these chats are also subject to monitoring.